Clinical Quality Manager
ABOUT 10X HEALTH SYSTEM
10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance.
The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.
POSITION SUMMARY
We’re looking for a Clinical Quality Manager to help drive the consistency, safety, and effectiveness of care across 10X Health’s clinical operations. This is a hands-on role focused on identifying workflow gaps, leading audits, analyzing clinical data, and ensuring every clinic meets high standards of compliance and performance. The ideal candidate will be skilled at turning quality insights into action - developing and executing improvement plans, training staff, and proactively reinforcing protocols to align with regulatory requirements.
This individual will play a key role in shaping how we scale clinical excellence as we grow, directly impacting the patient experience and quality of care across our national footprint.
OBJECTIVES
- Conduct systematic evaluations of clinical workflows and performance metrics to identify inefficiencies or deviations from standards
- Lead the development and execution of improvement plans, including CAPAs, that enhance clinical performance and patient outcomes and ensure long-term resolution and risk mitigation
- Conduct comprehensive clinical audits, including thorough reviews of clinical documentation, workflows, and compliance with Good Clinical Practice (GCP)
- Investigate quality-related incidents and conduct root cause analyses
- Ensure continuous compliance with all relevant regulations and accreditation standards by staying current on updates and proactively adjusting internal protocols
- Deliver staff training and coaching programs to build awareness of quality standards, reinforce compliance expectations, and promote a culture of continuous improvement
COMPETENCIES
- Experience applying quality improvement methodologies such as Lean, Six Sigma, and PDSA cycles to enhance clinical processes and patient outcomes
- In-depth knowledge of healthcare regulations and compliance standards
- Experience conducting audits, creating action plans to address deficiencies, and ensuring successful implementation and adherence
- Demonstrated ability to analyze Electronic Medical Records (EMRs) and clinical data to identify trends, track performance, and inform quality improvement initiatives and decision-making
- Excellent communication and interpersonal skills with the ability to train staff on quality standards and ensure compliance with regulations
EDUCATION AND EXPERIENCE
- 3 - 5 years of experience in clinical quality management or healthcare operations
- Active RN license required; LPN may be considered with relevant experience
- Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or a related field. Master's degree preferred.
- Experience applying Lean, Six Sigma, or PDSA methodologies in clinical settings
- Certification in Quality Management (e.g., CPHQ, Six Sigma) strongly preferred
PHYSICAL REQUIREMENTS
- Ability to sit for prolonged periods of time at a desk or computer
- Ability to travel up to 20%
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If you require any accommodations during the application process or have any questions, please contact [email protected].
NO SOLICITATION POLICY
10X Health does not accept unsolicited resumes, calls, or communications from staffing agencies or third-party recruiters. Any such submissions will be considered the sole property of 10X Health and will not obligate the company to pay any fees. Please refrain from contacting us regarding this posting.
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